Privacy policy

This Privacy Policy (“Policy”) regulates, in a simple, transparent, and objective manner, which personal data may be collected, as well as when and how they may be used.

This Policy is aimed at CRED OU customers and the general public, regarding access to and use of our Site and services available therein, and includes the ways in which we handle your personal data. If you are an employee, collaborator, or supplier, a licensed product customer, or if you are participating in any specific project or activity with CRED OU, you should seek the respective privacy notice issued by CredInternacional OÜ , or the person responsible for your hiring in the company, to provide you with the applicable terms and inform you about your rights regarding your data.

Important Definitions

In this Privacy Policy, we adopt the following meanings for the terms:

Personal data: Any information related to a natural person, directly or indirectly, identified or identifiable.

Sensitive personal data: Special category of personal data referring to racial or ethnic origin, religious belief, political opinion, union membership, or organization of a religious, philosophical, or political nature, referring to health or sexual life, genetic data, or biometric data relating to a natural person.

Owner: Natural person to whom the personal data refer. For the purposes of this Privacy Policy, you are the Owner.

Treatment: Any operation performed with personal data, such as those referring to: collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.

Anonymization: Process by which the data loses the possibility of association, directly or indirectly, with an individual, considering the reasonable and available technical means at the time of processing.

Data Collection

We collect information about you when you use our Services. Additionally, third parties may collect information about you when you use our services. The information collected may include or reflect personal data that can identify you, as well as anonymized data.

When We Collect Your Personal Data:

By filling out forms on the Services. When you interact with any material built by CredInternacional OÜ, such as a questionnaire, you will be granting us access to certain data about you. You can send us data for limited purposes, respond to a questionnaire; participate in a study or research; enter contests or sweepstakes; or sign up to receive communications from us.

By contacting us. When you contact CredInternacional OÜ through your interaction with the service channels, you may be providing us with your personal data by your own act. For example, by sending us a conventional letter, you will provide us with your sender’s data, in addition to the content of the letter itself. In electronic messages such as email, you will also be sending us the typical metadata of this form of communication.

Data We Do Not Wish to Collect in the Services:

Data from minors. We do not intentionally collect personal data from individuals under the age of majority or incapacitated. If you are a parent or legal guardian and believe that your child or person under your legal responsibility has provided personal data to CredInternacional OÜ without your consent, you may contact us about the existence and request the deletion of this information by contacting us at the email: [email protected]

Sensitive personal data. We do not intentionally collect sensitive personal data through our Services. In principle, the information requested on our forms or required for us to establish any type of contact mediated by the Services do not necessarily require personal data concerning racial or ethnic origin, religious belief, political opinion, union membership, or organization of a religious, philosophical, or political nature, referring to health or sexual life, genetic data, or biometric data relating to a natural person. However, in situations where you voluntarily submit sensitive personal data to us, for example, by filling out a form or sending us a message through the service channels, you agree that we may process your sensitive personal data.

Automatically Collected Data

Browsing data. We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (browser type, operating system, basic device information, date and time of your request, geolocation), the web page you visited or the search query you entered before coming to us, and your activities. We may track your activities using cookies and similar technologies.

Data Usage

You agree that CredInternacional OÜ may use the personal data provided by you to (art. 7, item I, LGPD):

Communicate with you: we use your data when we communicate with you, for example, when we send emails to you. We also use the personal data provided by you to offer CredInternacional OÜ products and services.

Operating our services: we use your data to provide our services, and otherwise fulfill our contractual obligations to you.

Improving our services: we use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data rather than specific user data. However, we may need to analyze a specific case to resolve a specific problem such as a bug that affects only certain situations.

Personalizing your experience: we use your data to personalize the service for you.

Marketing and advertising: we use your data to show ads on third-party websites. We may also use your data to send third-party ads to you.

CredInternacional OÜ may also use the personal data provided by you to (art. 7, items II, V, VI, and IX, LGPD):

Regular exercise of rights: when reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service.

Legal compliance: we use your data where we are legally required to do so. For example, we may need to collect your data to respond to a subpoena or court order.

Protecting your information: where appropriate, we may anonymize, back up, and delete certain data.

Data Sharing

You agree that CredInternacional OÜ may share and process the personal data provided by you, in any countries or territories, for the following purposes (art. 7, item I, LGPD):

Authorized suppliers: we may share your data with third-party suppliers who assist us in operating our services, processing orders, and fulfilling your instructions and contractual obligations. This may include payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing providers, fraud and abuse prevention providers, customer relationship management (CRM) providers, and shipping providers.

Advertising: we may share your data with advertising companies to display relevant ads to you.

Analysis: we may share your data with analysis providers who help us understand how customers are using our services.

We make reasonable efforts to review suppliers for their privacy and data security practices. We require these suppliers to agree to protect the data we share.

CredInternacional OÜ may also share and process the personal data provided by you, in any countries or territories, for the following purposes (art. 7, item VI, LGPD):

Specific legal situations: we may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.

Aggregated or anonymized information will not be considered personal data, and we may publicly disclose non-personal aggregated or anonymized information, such as our number of visitors and registered users.

Your Rights

You have the right to request at any time, regarding your personal data (art.18 of LGPD):

  • confirmation of the existence of treatment;
  • access to the data;
  • correction of incomplete, inaccurate, or outdated data;
  • anonymization, blocking, or deletion of unnecessary, excessive data;
  • data portability to another service or product provider, upon express request, in accordance with national authority regulations, observing trade and industrial secrets;
  • deletion of personal data processed with your consent, except in the cases provided for

In addition to the legally provided cases, we may retain records of information collected automatically (for internal analysis and security purposes).

Protecting Your Information

CredInternacional OÜ employs reasonable administrative, logical, managerial, and physical measures to protect your personal data against loss, theft, and unauthorized access, use, or alteration. These measures are designed to offer a level of security appropriate to the risks of processing your personal data.

Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe by avoiding reckless and careless behaviors.

Third-Party Services

We may provide links to online services that we do not own and operate. These services are outside of this Privacy Policy, and we have no control over the data they collect. For example, if you click on a link from one of our social networks, you may be taken to the environment of the referred social network service provider. Once on a third-party website, your data may be collected by third parties. We encourage you to read the privacy policies of such services before using them.

Contact Us

To clarify a doubt, make a request, or exercise any of your rights regarding your personal data, you should contact us at:

CredInternacional OÜ (16802517)
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145

   [specific privacy email ([email protected])]

Changes to the Privacy Policy

CredInternacional OÜ reserves the right to modify its privacy policy at any time and will notify you by including an addendum to the privacy policy on our Site. These changes will become effective on the day of their publication.