Caixa Tem app won't open: solutions and tips to solve it

Why my Caixa Tem app does not open? There are many reasons that make this instability possible for many users. However, there are some tips that can help you solve this. Follow the text and see how to deal with it when your Caixa Tem app does not open! 

Why might Caixa Tem not work?

At first, the Caixa Tem app may not work properly for several reasons. Among the most common causes is the situation in which the app is offline, leading to errors that arise when trying to access the balance or make payments, as in the case of Pix. 

Another common problem is the “account not found” error, which occurs when the system is overloaded.

Furthermore, failure to update the application and errors in registration data may also prevent it from functioning properly. It is important to be aware of these issues to ensure efficient use of Caixa Tem.

Your Caixa Tem app won't open: what should you do?

If you are having trouble opening the Caixa Tem app, you are not alone. This problem is common among users and can arise for many reasons.

However, it is important to act quickly, as the app is essential for accessing services such as withdrawals, transfers and social benefits. Check out the tips on what to do! 

1. Check your internet connection

First, make sure you are connected to a stable Wi-Fi network or that your mobile data is working properly. Try opening other apps or browsing the internet to confirm that the connection is working.

Caixa Tem depends on an active internet connection to function correctly, that is, an unstable connection may prevent the application from loading.

2. Restart your smartphone

You can also turn your device off and on again. This simple step can fix temporary issues that may be affecting the app's functionality.

This is because restarting your smartphone can fix small software errors that may be interfering with the application's execution.

3. Update the application

Check in the app store, Play Store or App Store, if there is an update available for Caixa Tem. If there is, update it.

Keep in mind that updates often bring bug fixes and performance improvements, which can resolve performance issues.

4. Clear the app cache

Accumulated cache can cause the application to crash. Clearing the cache helps remove temporary files that may be corrupted.

On Android, go to Settings > Apps > Caixa Tem > Storage > Clear Cache. On iPhone, the best option is to uninstall and reinstall the app, as there is no option to clear cache directly.

5. Check system availability

Sometimes, the problem may be with Caixa Econômica Federal's servers. Check Caixa's social media or service monitoring websites to see if there is any instability or scheduled maintenance.

If the problem is widespread and affects many users, the solution is to wait until the service is restored.

6. Reinstall the application

Reinstalling the application may resolve issues with corrupted installation or bugs that were not fixed by other measures.

So, uninstall the Caixa Tem app from your smartphone and then install it again from the app store.

7. Check app permissions

Without proper permissions, the app may not function properly or may not be able to access necessary features on your device.

Make sure Caixa Tem has all the necessary permissions to work. On Android, go to Settings > Apps > Caixa Tem > Permissions and enable all relevant permissions, such as internet access, storage, etc.

8. Contact Caixa Support

If none of the above solutions solve the problem, contact Caixa Econômica Federal support. You can call customer service or seek help at Caixa branches.

See? There are many solutions available if your Caixa Tem app stops working. Choose the best option, according to your needs and enjoy!

Written by

Juliana Raquel